Privacy Policy

Information on the processing of your data in accordance with Art. 13 GDPR.

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data comprises any data by which you can be personally identified.

Data Collection on This Website

Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the "Notice Regarding the Responsible Party" section of this privacy policy.

How do we collect your data?
Your data is collected when you provide it to us (e.g., via our secure contact form). Other data is collected automatically or with your consent by our IT systems when you visit the website (e.g., internet browser, operating system, or time of page access).

What rights do you have regarding your data?
You have the right at any time to obtain information free of charge regarding the origin, recipient, and purpose of your stored personal data. You also have the right to request correction, restriction of processing, or deletion of this data. If you have granted consent to data processing, you can revoke it at any time. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

2. Hosting and Server Log Files

Hosting

We host our website with an external service provider (host). The personal data collected on this website is stored on the host's servers. The use of the host is for the purpose of contract fulfillment and in the interest of a secure, fast provision of our online services (Art. 6 Abs. 1 lit. b and f GDPR). We have concluded a data processing agreement (DPA) with our host to ensure data-compliant processing.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: Browser type/version, operating system used, referrer URL, host name of the accessing computer, server request time, IP address. These data are not merged with other data sources (Art. 6 Abs. 1 lit. f GDPR).

3. General Information and Mandatory Details

Notice Concerning the Responsible Party

The responsible party for data processing on this website is:

Markus Gogesch
gxnet Tech
Erlachhofstr. 21
71640 Ludwigsburg
E-Mail: support@gxnet.tech

Right to Object to Data Collection in Special Cases and Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 ABS. 1 GDPR).

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the browser address line changing from "http://" to "https://" and the lock symbol in your browser line.

4. Data Collection on This Website & Service Delivery

Contact Form

If you send us inquiries via the contact form, your details including the contact information provided therein will be stored by us for the purpose of processing the request. We do not pass on this data without your consent. We have additionally secured the form using cryptographic tokens (CSRF) and automated spam detection (honeypot) to protect your data from mechanical abuse (processing pursuant to Art. 6 Abs. 1 lit. b and f GDPR).

Browser Data Storage (Local Storage)

Our website uses the browser's "Local Storage" technology to temporarily cache input in the contact form on your own device. This prevents your typed text from being lost if the page is accidentally reloaded. This data remains local on your device and is not transmitted to our servers until you actively submit the form. The legal basis for this is § 25 Abs. 2 TDDDG (technical necessity for the desired form function).

Inquiry via E-Mail, Phone, or WhatsApp

If you contact us via email, phone, or WhatsApp, your inquiry including all resulting personal data will be stored and processed by us for the purpose of handling your request.

Remote Support via RustDesk

If you utilize our assistance via remote support, we use the open-source software RustDesk for this purpose. During an active remote support session, we can view your device's screen content and remotely control it after your explicit approval. Naturally, personal data visible on your screen may be perceived by us during this process. We do not record these sessions or screen contents.

The connection between your device and ours is typically established via secure end-to-end encryption. Data processing is based on Art. 6 Abs. 1 lit. b GDPR (fulfillment of a contract or pre-contractual measures) and your explicit consent by transmitting the connection data (Art. 6 Abs. 1 lit. a GDPR).

5. Plugins and External Services

Fonts & Icons (GDPR Compliant)

This site uses web fonts and icons (Inter, Playfair Display) for unified styling. To protect your privacy as best as possible, we implement these fonts locally so that no IP addresses are transmitted to external servers.

WhatsApp Contact

We offer you the opportunity to contact us via WhatsApp (Provider: WhatsApp Ireland Limited). Please note that WhatsApp has access to metadata and may transfer data to parent companies in the USA. Use is based on our legitimate interest in fast communication (Art. 6 Abs. 1 lit. f GDPR). If you do not wish this, please use our secure contact form.

Links to External Websites

Our website contains links to external third-party websites (e.g., in the tool recommendations section). We have no influence over their content and data processing and assume no liability for it. As soon as you leave our website via a link, the privacy policy of the external provider exclusively applies.